faq
We answer your most common questions
Do you have questions about our services, consultations, or procedures?
This section gathers the most frequently asked questions from our patients. You’ll find practical information about appointments, fees, reimbursements, and how consultations are conducted.
If your question is not listed here, please don’t hesitate to contact us directly.
Contraception
Why am I experiencing bleeding while taking the pill, outside the pill-free week?
If the pill is not taken at the same time every day, it can disrupt your menstrual cycle — even a delay of 30 minutes can have an impact.
Why do I have bleeding during the first week of a new pill?
Your body needs about three months to adapt to a new pill before things stabilise. It’s important to take the pill at the same time every day.
I forgot to take my pill — what should I do?
Combined oestrogen-progestin pill:
- If the delay is less than 12 hours: take the missed pill as soon as possible.
- If you have missed two or more pills, or if you have taken the pill incorrectly during the seven days before the missed dose, please contact our reception.
- If the delay is more than 12 hours: take the missed pill as soon as possible and contact our reception for further advice.
My period is late — what should I do?
- A delay can occur even if your cycle is usually regular. Stress and emotional factors can influence it.
- Take a pregnancy test to rule out that possibility.
- Keep in mind that it’s normal to have periods about 9 times out of 12 in a year.
- Monitor your next two cycles; if the delay happens again, please contact our reception.
What symptoms are normal after an IUD insertion?
- Abdominal pain or cramps similar to period pain
- Spotting for up to 3 months (sometimes up to 6 months with hormonal IUDs)
- Heavy bleeding for a few days after insertion, which should gradually decrease
What symptoms are not normal after an IUD insertion?
- Persistent lower abdominal pain despite taking Dafalgan and Irfen
- Heavy bleeding that doesn’t stop
- Very heavy flow (heavier than your normal period)
- Fever or chills
- Foul-smelling discharge
When should side effects disappear after a hormonal IUD or implant insertion?
It can take up to six months for your body to fully adjust to a hormonal IUD or implant. Side effects may persist during this time — patience is important.
My partner feels something during intercourse after IUD insertion — what should I do?
It’s likely that your partner is feeling the IUD strings, not the IUD itself. This can happen at first because the strings are a bit stiff. There’s no need for an urgent check; this can be assessed at your post-insertion check-up, usually six weeks after insertion.
My partner feels something during intercourse, and I’ve had my IUD for several weeks or months — what should I do?
- Please contact our reception to schedule a check-up.
- The IUD may have shifted. Please contact our reception to schedule a check-up. Use condoms until your appointment.
I can see the IUD strings — what should I do?
- The IUD may have shifted. Please contact our reception to schedule a check-up.
- The IUD may have shifted. Please contact our reception to schedule a check-up. Use condoms until your appointment.
Gynecology
I lost my prescription or physiotherapy referral — what should I do?
You can email us with your request, including your full name and date of birth, and we will send you the new prescription.
I feel a burning sensation when urinating or pressure in my lower abdomen — what should I do?
Please contact our reception to schedule a time to come in for a urine test. Based on the results, we will provide a suitable prescription, which you can collect at your pharmacy.
I have itching (internal and/or external) or vaginal discharge — what should I do?
Please contact our reception so we can determine the cause. Depending on the findings, we will either issue a prescription for appropriate treatment (to collect from your pharmacy) or schedule a consultation with your gynaecologist.
I have a lot of white discharge (including during pregnancy) — is that normal?
Yes, that’s normal. Please contact our reception only if the discharge is foul-smelling or has a grainy texture.
Pregnancy
I have a lot of white discharge (including during pregnancy) — is that normal?
Yes, that’s normal. Please contact our reception only if the discharge is foul-smelling or has a grainy texture.
Is it normal to bleed during early pregnancy (7–8 weeks)?
- If you experience pain that doesn’t improve with Dafalgan, contact our reception.
- Know your blood type — if you are Rh-negative, contact our reception.
- If you haven’t yet had an ultrasound confirming that the pregnancy is intrauterine, contact our reception.
- Light bleeding after recent intercourse can occur and is usually harmless if there is no pain.
I can’t feel my baby moving as usual — what should I do?
Drink something sweet or eat a glucose tablet. If you still don’t feel any movement within 30 minutes, contact our reception or the hospital emergency department.
I’m pregnant and my belly becomes very hard — should I be worried?
No, not if it lasts less than 20 minutes and happens no more than 2–3 times a day. If it’s more frequent or persistent, contact our reception.
I’m pregnant and have had continuous contractions for 20 minutes that don’t ease with magnesium or Dafalgan — what should I do?
Please contact our reception to determine whether medication or a consultation with your gynaecologist is needed.
I’m pregnant and ate something unsafe (unpasteurised cheese, undercooked meat, poorly washed salad, etc.) — what should I do?
Please contact our reception to schedule an appointment with your gynaecologist and a blood test.
Can I dye my hair or get gel nails during pregnancy?
Yes, there are generally no contraindications if you have already used these products before pregnancy.
Can I go swimming or to thermal baths while pregnant?
- Swimming is allowed during pregnancy. Avoid staying in the water for long periods — take regular 15-minute breaks outside the pool.
- Avoid hot baths, as steam and heat can cause dizziness or fainting. Take regular 15-minute breaks outside the pool.
- From 36 weeks of pregnancy onwards, avoid bathing altogether due to infection risks.
Can I use alternative therapies during pregnancy?
Yes, from the 13th week of pregnancy onwards. Always inform your therapist that you are pregnant. Examples include massage, acupuncture, and reflexology.
Can I exercise during pregnancy?
Yes. Avoid contact sports, extreme sports, and high-intensity activities. Listen to your body and rest when needed.
Menopause
I’m postmenopausal and experiencing bleeding — is that normal?
No, please contact our reception to schedule a check-up.
Check-ups
What’s the difference between an annual check-up and a preventive screening?
- Annual check-up:
Includes a Pap test (cervical screening), vaginal swab for STI screening, breast examination, general discussion with the doctor, review of contraception or hormonal treatments, and prescriptions if needed.
Appointment duration: 30–45 minutes.
Covered by basic health insurance (subject to deductible and co-payment). - Preventive screening:
Includes only the Pap test (cervical screening).
Appointment duration: up to 15 minutes.
Covered by supplementary insurance.